1. Introduction & Controller Identity

Safe Space Society (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, disclose, retain, and protect your personal data when you visit our website safespacesociety.com or interact with our services.

Our contact details:
Safe Space Society
Email: hello@safespacesociety.com

We are the data controller in relation to all personal data processed under this Notice.

2. What Personal Data We Collect

  • Identity Data (name, title)
  • Contact Data (email address, postal address, phone number)
  • Account Data (username, password - stored securely)
  • Transaction Data (payment details, billing address, transaction history)
  • Technical/Usage Data (IP address, browser type, operating system, pages visited, time/date of visits)
  • Cookies Data (information from cookies and tracking tools)
  • Communication Data (messages, feedback, support requests)

We may also collect special category data (e.g. health, beliefs) only if you voluntarily submit it, with your explicit consent.

3. How We Collect Personal Data

  • Directly: when you register, fill out forms, purchase services, or contact us
  • Indirectly: via cookies, analytics tools, and usage of our website
  • From third parties: payment processors, social platforms, and public sources

4. Purposes & Lawful Bases for Processing

  • To provide services and manage accounts - contract
  • To send administrative notices - legitimate interests
  • To send marketing (if opted in) - consent
  • To analyse and improve our site/services - legitimate interests
  • To comply with legal obligations - legal obligation
  • To protect rights and prevent misuse - legitimate interests

5. Sharing Personal Data

We may share your data with:

  • Service providers (payment, hosting, analytics)
  • Partners/subcontractors assisting in service delivery
  • Regulators, courts, law enforcement if required
  • Successors in case of reorganisation or sale

If data is transferred outside the UK, we ensure safeguards (e.g. standard contractual clauses).

6. Cookies & Analytics

We use cookies to remember preferences, analyse site usage, and support personalised content. You can manage cookies through your browser or our cookie banner.

7. Retention of Data

We keep personal data only as long as necessary:

  • Account data: active period + up to 7 years
  • Transaction/billing data: 6-7 years
  • Marketing preferences: duration of consent + 2 years
  • Analytics/logs: up to 24 months

8. Security

We use encryption, access controls, firewalls, backups, and regular reviews to protect your data. No system is 100% secure, but we act promptly on risks or breaches.

9. Your Rights

Under UK GDPR you have rights to:

  • Access, rectify, erase data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (where applicable)
  • Not be subject to solely automated decisions with legal effect

Contact hello@safespacesociety.com to exercise rights. We respond within one month.

You may also complain to the ICO:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
www.ico.org.uk

10. Children

Our services are not aimed at under-13s. If you believe we hold data on a child, contact us for deletion.

11. Changes

We may update this Privacy Notice. Updates will appear on this page with a new date.

12. Contact

Questions about this Notice: hello@safespacesociety.com

Date of Last Update: 22nd September, 2025